How to use threedeep
A quick reference for your Promotional POS (PPOS) — the bar's admin and order queue — how to sign in, what each live promotion does, what your screens show, and where to manage the menu, orders, tips, staff and money.
Getting started
Where to sign in, what you see first, and how a night opens and closes.
Sign in
Email + passcodeOpen threedeep.app and go to the Account tab, or go straight to your Promotional POS at rmos.threedeep.io. Sign in with your email and your 4-digit passcode.
- Your passcode starts as 0000. The first time you sign in with your email, you set your own before going on.
- In the threedeep iOS app, sign in once and use Face ID after that.
- Forgot it? Tap Forgot passcode — a reset link goes to the bar's email address, and it also lifts the lock after five wrong tries.
- Before a bar signs its agreement it is a demo account: it signs in with its bar name (any spacing or case) and 0000.
The admin home
Three groupsEverything in the PPOS admin is one tap from the home screen, in three groups:
- Manage promotions — Live Promotions, Static Specials, Ad Network.
- Manage the bar — Tip Outs, Staff, Menu, Displays, Orders, Sales & Reports.
- Settings — Bar Settings.
The deck at the top of the home screen tells you what needs you tonight — unsettled tips, a new ad offer, a promotion that isn't set up yet — one card at a time.
The order queue
BartendersThe screen behind the bar. Guests order and pay on their phone; each order lands here with a big number. The guest walks up and shows the same number — pour it and tap Done.
- Orders from a promotion wear a badge — THE LINE, THE SHOT, LIVE ACTION — so you know the price was right.
- Controls (tap to open) are the switches for every promotion. Switching one on outside your hours opens the bar to guests; that's your call.
- The Bartender Bonus meter counts the night: threedeep pays a bonus for every few paid orders, and more for promotion orders (Tip Outs & Bartender Bonus).
Your night, open and closed
Hoursthreedeep opens and closes with your posted hours (Bar Settings → Open Hours). Promotions you've set up come on by themselves when you open. Nothing switches itself on outside the hours.
- A bartender switching a control on before opening time opens the night by hand.
- Five to ten minutes after your posted close, whatever was on since before close switches off. 4 AM ends everything.
- Quick-serve ordering switches itself off after three quiet hours with no order.
- Live Action is the exception: its switch can stay on for weeks, and it only counts inside your hours or in a night already open.
Trading
Manage promotions → Live Promotions. Set a promotion up once; it runs on its own — nobody has to work it. Every category there has an Explain this promotion link with the full walkthrough. Trading: drinks on a live price. Guests watch it move and buy the dip.
The Line
Live priceA drink on a live price that moves with the room. Every order nudges the price up; quiet minutes bring it down. Now and then it crashes, and guests race to buy the dip.
- Bar: pick the drink, its starting price and the lowest it can go. It comes on by itself when you open.
- Guests: watch the price and its chart on their phone, and buy when it's right.
- Display: the price and its chart show on your screens.
- Multiple tickers (off until you turn it on under Trading): run up to five Line drinks at once, each with its own chart.
Sports
Live-game moments that fire drink specials: The Shot for one game, Double Shot for two at once, Auto Shot to arm the week for you.
The Shot
One gameA drink special that fires the moment a play hits in a live game. A touchdown, a goal, a home run — the special is on for three minutes, guests' phones light up, and they order before it ends.
- Bar: pick tonight's game, the moment that fires it, and the drink special. Your local teams' games show first.
- Guests: the play hits and the special is on for three minutes — they order before it ends.
- Display: the special takes over your screens for those minutes, countdown and all.
Double Shot
Two gamesTwo games on at once, each with its own Shot.
- Bar: set up Game 1, then add Game 2 with its own moment and drink special.
- Guests: a play in either game fires that game's special.
- Display: whichever game fires takes over your display.
Auto Shot
Hands-offAuto Shot picks the week's games and arms The Shot for you, game by game. Plan it from The Shot's card on the Live Promotions page; a running slate keeps your night open between games. Currently available for NFL games.
Interactive
Guests play for the price: spin The Wheel, or catch The Drop before somebody else does.
The Wheel
Spin for itGuests spin for a discount on a shot.
- Bar: pick the shots on the wheel and what a spin costs. It's on whenever you're open.
- Guests: pay for a spin on their phone. The wheel lands on a discount and they claim that shot at the bar.
- Display: every spin plays on your display, so the room sees who won.
The Drop
CountdownA price that falls on a countdown until somebody claims it.
- Bar: pick the drink, its starting price and the floor. Start a Drop when the room is full.
- Guests: watch the price fall on their phone. The first claim ends it at that price — wait for a better one, or lose it.
- Display: the falling price shows on your display, so the room watches it drop together.
Live Action
Guests film a 10-second clip — a dice roll, a dart throw, a pool break. Judged in seconds; a hit earns a discount on drinks you choose. One per person per night, no account needed. Played on guests' phones — the QR coasters get them there; the display has no part in it.
Dice · Lucky 7
Every barRoll two dice on camera. Any 7 unlocks the special.
- Bar: pick the drinks a 7 unlocks and the discount.
- Guests: film a 10-second roll at the bar — no account needed. A 7 unlocks the special and they order it from their phone.
Darts
PilotOne dart, on camera. Hit the board to unlock a special; hit the bullseye for more.
- Bar: film a short clip of your board so the judge knows it. Pick the drinks a hit unlocks and the bigger one a bullseye unlocks. Darts bars can set a league-night price for league players.
- Guests: film one throw — no account needed. A hit unlocks the special; a bullseye unlocks the bigger one.
Billiards
PilotFilm the break. A ball dropping unlocks the special.
- Bar: pick the drinks a made ball unlocks and the discount.
- Guests: film the break — no account needed. A ball dropping makes the special theirs to order.
Drinks & discounts
All three gamesEach game has its own drinks and discount. Start with the quick picks — "All shots", "All beers", "All cocktails", built from your own menu — then add or remove single drinks from the menu below them, grouped the same way, with search. Set the discount (up to 50% off), tap Save & go live, and switch the game on.
Screens
What runs on your TV when nothing is firing: your specials, your messages, and the network’s ads.
Static Specials
Up to five postersManage promotions → Static Specials. The specials you'd write on a chalkboard — "$10 Old Fashioneds", "Half-price wings" — as posters on your screens. Up to five, each with its own schedule for when it shows.
- New poster: describe it and threedeep makes the picture, upload your own, start from a sample special, or pick an informational one — the Wi-Fi password, an attention notice — words only, no price.
- Editing: tap the poster. Every changeable part is marked; type below and watch it change. Edits save on their own; Done finishes.
- On / off and times sit under each poster — tap to change.
Displays
Your screensManage the bar → Displays. Everything guests see on your screens that isn't a promotion: the scrolling message, the pickup message, your logo, and a refresh when a screen needs a nudge. Live promotions take the screen over on their own — The Shot's countdown, The Drop's falling price, every spin of The Wheel.
The screen itself is the threedeep display stick on your TV, or a TV or tablet we provide. Installing the DISPLAY app on an Android tablet.
Ad Network
Earn from your screensManage promotions → Ad Network. Network ads run on every threedeep display and pay your bar per day. Opt-in offers are campaigns you choose to accept — they run on your screens on their schedule and pay per showing, settled when the campaign ends. You pick which ones run, and you can stop one any time.
- A NEW pill on the home screen means an offer is waiting.
- Accepting an offer takes the admin passcode.
- Earnings land in your Revenue Ledger.
Manage the bar
The menu, the orders, the tips, the team and the money.
Orders
Receipts & refundsManage the bar → Orders. Every order, searchable, with its receipt. Email a guest their receipt, or issue a refund — it goes back to the original payment method. Refunds take the refund passcode bartenders enter on the Refund modal (default 9999; change it under Sales & Reports).
Tip Outs & Bartender Bonus
Settling the nightManage the bar → Tip Outs. Tips arrive with every order. Unsettled tips are grouped by service day; settle them to the bartenders who earned them, or keep them pooled.
- Shifts: name your windows — every day or certain weekdays, from–to, past midnight if you like — and settle exactly the tips taken on a bartender's shift, with the usual bartender preselected.
- Bartender Bonus: funded by threedeep, never charged to guests. By default every three paid orders in a night earn $3, and orders from The Line, The Shot, The Wheel and The Drop add a bonus of their own. Settled per night.
Staff
Your teamManage the bar → Staff. Add bartenders — several at once — each with a username and the default passcode 0000, which they change on first sign-in. From here you can reset a passcode to 0000, make someone an admin, or disable a bartender who leaves (their history stays; bring them back any time).
Sales & Reports
MoneyManage the bar → Sales & Reports.
- Revenue Ledger — subtotal, tax, tips and bonus by day, week, month or trailing 30 days, with a calendar to open any date. threedeep's transaction fee shows on its own line.
- Email Reports — automated daily or weekly reports: all transactions, tip outs and tax; daily tips by bartender (with the shift breakdown); items sold and units depleted. Any report can also be sent now for a date range.
- Bank Account & Payouts — powered by Stripe Connect. Until a bank is connected, everything you earn is kept on a running tab you can see in the app; connect one and it's released. Payouts then run automatically.
- Service Agreement — your signed Merchant Services Agreement.
- Admin and refund passcodes — the admin passcode guards the admin and ad offers; the refund passcode guards refunds.
Settings
Bar Settings, and where to get help.
Bar Settings
The basics- Order Settings — the tax rate applied to taxable subtotals, the tip pre-selected at checkout, and the most drinks in a single order.
- Open Hours — per day; clear both times to close that day. These hours open and close the bar to guests (Your night).
- Timezone & Location — your clock and your pin on the map.
- Social Media — your Instagram handle. When a guest wins a Live Action special they can post a Story that tags your bar.
- Bank Account — the same Stripe Connect setup as Sales & Reports.
- Admin Passcode — controls admin access and refund approval.
Help
We answerWrite to hello@threedeep.io, or to your threedeep ambassador — the person who signed you up. For an order or app problem, the support page reaches the same inbox.